ABOUT

All  pieces are 100% hand finished in B Dodi London atelier with the finest and responsibly sourced materials

 

SIZING

Please refer to individual listings for sizes

 

CUSTOMIZATION

Custom designs are welcome! Please write your requests at info@bdodi.com 

 

ORDER FULFILMENT

As each item is individually handcrafted per order, we reserve 2-3 weeks for your order to be processed and created. Please take this timing into consideration when placing your order. If your order is time sensitive, please email us at info@bdodi.com to discuss expedited shipping options. Rush fees apply.

 

RETURNS

All sales are final.

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error

Any item that is returned more than 14 days after delivery

 

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

 

LATE OR MISSING REFUNDS (IF APPLICABLE)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@bdodi.com

 

 

SALE ITEMS (IF APPLICABLE)

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

 

EXCHANGES (IF APPLICABLE)

We only replace items if they are defective, damaged, or need to be resized. All exchanges must be made within 14 days of the delivery of your original order. If you need to exchange it for the same item, send us an email at info@bdodi.com and send your item to: B DODI, Studio G11, 23/27 Arcola street E8 2DJ, London UK

 

SHIPPING

To return your product, you should mail your product to:

B DODI

Studio G11

 23/27 Arcola street

 E8 2DJ

 London UK

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over £50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.